
KPIs Explained Without Buzzwords
Understand KPIs, key metrics that truly matter for achieving goals, versus metrics that do not drive real results.
What was corrected
Article added unverified numeric precision to a real research concept and slightly understated a well-documented statistic.
Softened the Kaplan-Norton cascade to describe the real general pattern without the included an unverified timeline; corrected the Wells Fargo credit card figure to the real approximately 565,000.
Why this is better
This was one of the cleanest articles in the batch - the Kaplan/Norton Balanced Scorecard, Andy Grove/Intel OKR history, Steven Kerr 1975 paper, Deming, the 85 million 2016 fine and billion 2020 settlement, the NHS waiting-time gaming, and Google's 1999 OKR adoption all verified as accurate.
More by Emir Baycan in Metrics Performance Measurement
- Correction What Should Be Measured and Why
- Correction Creating Effective Measurement Systems for Better Insights