Correction Concepts
Why Miscommunication Happens
Clear wording is necessary but not sufficient. Six causes of miscommunication, and how to check understanding rather than acknowledgment.
Factually incorrectMissing context
What was corrected
What the page claimed
The article attributed both a $62.4 million cost estimate and a 47% shareholder-return figure to the same Grossman/Holmes Report study, and cited a precise 37% SBAR adverse-event reduction from a specific 10-hospital study.
What was corrected
Separated the two conflated studies and their sources, and reframed the SBAR figure as varying across studies rather than one precise result.
Why this is better
Two distinct studies had been merged under one citation, and a precise improvement figure could not be tied to a single verifiable source. Corrections separate the attributions and scope the SBAR claim rather than adding new sources.
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