Communication Workplace Science

How Communication Breaks Down Explained

Published by When Notes Fly

https://whennotesfly.com/explainers/beginner-guides/how-communication-breaks-down-explained

When Notes Fly article, fact-checked and corrected.

Corrected & verified
1 contributor 1 recorded contribution 1 correction

Who created and checked this page

Correction

Emir BaycanExpert Contributor

Correction history

Every accepted correction to this page is recorded with the exact change, so readers can see how the page improved over time.

  1. 29 July 2026 · corrected by Emir Baycan

    Corrected 8 fabricated or altered academic citations in an article about communication failure: invented statistics attached to real researchers (Kunkel/Burleson comforting-communication studies, Clampitt/Downs 1993 survey scope and stats, MacGeorge advice-giving study), a misstated journal (MacGeorge's study is in Human Communication Research, not Communication Research), inflated/invented CRM training reduction percentages (Salas et al., and an unverifiable 2010 aviation psychology study), a fabricated Feeley/JACR hospital study substituted for the real Joint Commission sentinel-event data it was dressed up as, and a Tenney citation misattributed to the wrong journal.

    Before

    Article cited specific researchers, journals, years, and statistics (e.g. '34% helpfulness gap', '14 organizations', '68% of employees', '400 conversations', '56% actual accuracy', '35%/47% CRM incident reductions', 'JACR 2008 Feeley study', 'OBHDP 2019 Tenney study') that could not be verified against the real underlying research.

    After

    Removed or generalized invented statistics and misattributed methodological details while preserving the real, verifiable core findings; corrected the MacGeorge journal name to Human Communication Research; replaced the fabricated Feeley/JACR citation with the real, verifiable Joint Commission sentinel-event data pattern it was misrepresenting.

    Why: Multiple citations followed the classic fabrication pattern of real researchers and real topics paired with invented journals, years, sample sizes, or statistics that do not appear in any locatable publication.

    View the full record →

Full contribution timeline

  1. Correction 29 July 2026

    Emir Baycan: Corrected 8 fabricated or altered academic citations in an article about communication failure: invented statistics attached to real researchers (Kunkel/Burleson comforting-communication studies, Clampitt/Downs 1993 survey scope and stats, MacGeorge advice-giving study), a misstated journal (MacGeorge's study is in Human Communication Research, not Communication Research), inflated/invented CRM training reduction percentages (Salas et al., and an unverifiable 2010 aviation psychology study), a fabricated Feeley/JACR hospital study substituted for the real Joint Commission sentinel-event data it was dressed up as, and a Tenney citation misattributed to the wrong journal.

    Proof record →