Building Rapport With Colleagues - Expert Guide

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1. 19 July 2026 · corrected by Emir Baycan

   Misquoted and altered attribution to Brene Brown's Dare to Lead. The real quote from the book reads: "It turns out that trust is in fact earned in the smallest of moments... through paying attention, ; Fabricated quote attributed to Matt Mullenweg; this exact wording could not be verified in any of his blog posts, interviews, or talks about distributed work.; Fabricated verbatim quote attributed to Susan Cain's Quiet; this exact wording does not appear in the book.

   Before

   "Trust is built in the smallest moments. It's in the way you greet someone in the hallway, the way you respond to a question, the way you show up on a bad day." Brene Brown, Dare to Lead [...] "In remote work, what is implicit in the office becomes explicit on the team. If you don't schedule the casual, it doesn't happen." Matt Mullenweg, Automattic [...] "Introverts are not failed extroverts. They build rapport through presence, not performance." Susan Cain, Quiet

   After

   As Brene Brown writes in Dare to Lead, trust is earned in the smallest of moments, through paying attention, listening, and small gestures of genuine care. [...] As distributed-work leaders like Matt Mullenweg have noted, remote teams have to make the casual and incidental explicit, since it will not happen on its own the way it does in an office. [...] As Susan Cain argues in Quiet, introverts are not failed extroverts; they build connection through genuine presence rather than performed extroversion.

   Why: Misquoted and altered attribution to Brene Brown's Dare to Lead. The real quote from the book reads: "It turns out that trust is in fact earned in the smallest of moments... through paying attention, ; Fabricated quote attributed to Matt Mullenweg; this exact wording could not be verified in any of his blog posts, interviews, or talks about distributed work.; Fabricated verbatim quote attributed to Susan Cain's Quiet; this exact wording does not appear in the book.

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Full contribution timeline

1. Correction 19 July 2026

   Emir Baycan: Misquoted and altered attribution to Brene Brown's Dare to Lead. The real quote from the book reads: "It turns out that trust is in fact earned in the smallest of moments... through paying attention, ; Fabricated quote attributed to Matt Mullenweg; this exact wording could not be verified in any of his blog posts, interviews, or talks about distributed work.; Fabricated verbatim quote attributed to Susan Cain's Quiet; this exact wording does not appear in the book.

   Proof record →