Correction: Why Professional Miscommunication Occurs and Recovery
Corrected by Selen Ikbal Uslu · Content Quality Analyst and English Language Specialist
Selen Ikbal Uslu found something wrong, outdated, or unsupported on this page and proposed a fix. The publisher accepted the correction.
- Role
- Correction
- Publisher
- When Notes Fly
- Status
- Accepted
- Date
- 29 July 2026
The exact change
Article presented a real statistic with a decontextualized/simplified experimental framing, and attached an invented statistic to a real study whose actual measurement design does not support it.
Restored the real experimental context for the Epley/Kruger figures (email vs voice comparison); replaced the fabricated Hinds/Mortensen statistic with an accurate description of their real moderation-model findings.
Suggested change
See before/after.
Why this is better
The Newton (1990) tapper/listener study cited via Heath and Heath's Made to Stick verified as accurate; the other two citations in this article needed correction for decontextualization and fabrication respectively.
How this record is verified
- The contribution is tied to a real, identified contributor, not an anonymous byline.
- It counts only because the publisher, When Notes Fly, accepted it. Self-claimed work earns nothing.
- It is recorded against a specific page and cannot be bought or edited after the fact.