"Clear writing is a kindness. → As William Zinsser argued in On Writing Well, clear writing is a kindness to the reader: it respects their…
View proof record →"The most important professional relationships you will have in your career are with your peers. → As Adam Grant discusses in Give and Take, peers are often the professional relationships that most shape a…
View proof record →"When someone says they have a hard time listening to a speaker, what they usually mean is that they cannot… → As Nancy Duarte discusses in Resonate, audiences who struggle to listen to a speaker are often struggling to…
View proof record →"Your body language shapes who you are. → As Amy Cuddy argues in Presence, our bodies change our minds, our minds change our behavior, and our behavior…
View proof record →"Your best self is not the self that shows up when everything is calm. → As writing and communication coaches often note, your best self under pressure is the self you have already…
View proof record →"The fortune is in the follow-up. → As Keith Ferrazzi argues in Never Eat Alone, the real payoff of networking is in the follow-up, not the…
View proof record →"A one-on-one is the single greatest lever you have as a manager to make your people more effective and your… → As Ben Horowitz argues in The Hard Thing About Hard Things, the one-on-one is one of the highest-leverage…
View proof record →"Trust is built in the smallest moments. → As Brene Brown writes in Dare to Lead, trust is earned in the smallest of moments, through paying attention,…
View proof record →"Between stimulus and response there is a space. → As the idea is often summarized (commonly but likely incorrectly attributed to Viktor Frankl), between…
View proof record →"The goal of the hard conversation is not to make the other person feel bad. → As management coaches often put it, the goal of a hard conversation is not to make the other person feel bad,…
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