Correction

Correction: Follow-Up Emails That Get Responses: Timing and Tips

Corrected by Emir Baycan · Full-Stack Developer, Mobile App Builder and Web Platform Founder with expertise in SEO, automation, SaaS, AI visibility, DevOps and scalable digital products

Emir Baycan found something wrong, outdated, or unsupported on this page and proposed a fix. The publisher accepted the correction.

Role
Correction
Publisher
Evolang
Status
Accepted
Date
19 July 2026

The exact change

Before

Zeigarnik, B. (1927). On finished and unfinished tasks. Psychologische Forschung, 9, 1-85. DOI: 10.1007/BF02409755 [...] Pink, D. H. (2012). To Sell Is Human: The Surprising Truth About Moving Others. Riverhead Books. DOI: 10.5555/2568282 [...] Meyer, E. (2014). The Culture Map: Breaking Through the Invisible Boundaries of Global Business. PublicAffairs. DOI: 10.1177/0022022116659802 [...] Cialdini, R. B. (2006). Influence: The Psychology of Persuasion (Revised ed.). Harper Business. DOI: 10.1017/S0813483900008238 [...] A study by Yesware analyzing over 500,000 email threads found that reply rates increase by 21 percent with just one follow-up, and the first follow-up is statistically the most effective single email in any sequence.

After

Zeigarnik, B. (1927). On finished and unfinished tasks. Psychologische Forschung, 9, 1-85. [...] Pink, D. H. (2012). To Sell Is Human: The Surprising Truth About Moving Others. Riverhead Books. [...] Meyer, E. (2014). The Culture Map: Breaking Through the Invisible Boundaries of Global Business. PublicAffairs. [...] Cialdini, R. B. (2006). Influence: The Psychology of Persuasion (Revised ed.). Harper Business. [...] A study by Yesware analyzing over 500,000 email threads found that if the first email receives no reply, there is roughly a 21 percent chance of getting a reply to a single follow-up, showing that a first follow-up meaningfully improves the odds of a response.

Why this is better

The reference for Bluma Zeigarnik's classic 1927 paper is given DOI 10.1007/BF02409755, but that DOI actually resolves to a different work: Kurt Lewin's 'Untersuchungen zur Handlungs- und Affektpsycho; Daniel Pink's trade book 'To Sell Is Human' is given a fabricated DOI (10.5555/2568282, an ACM-style placeholder prefix not used for popular non-academic books). Trade books published by Riverhead Boo; Erin Meyer's trade book 'The Culture Map' is given a fabricated DOI (10.1177/0022022116659802) that actually belongs to an unrelated cross-cultural psychology journal article, not to Meyer's book, whi; Robert Cialdini's trade book 'Influence' is given a fabricated DOI (10.1017/S0813483900008238). Harper Business trade books do not carry academic DOIs, and this identifier does not resolve to Cialdini; The article states Yesware's study found reply rates 'increase by 21 percent with just one follow-up,' framing this as a 21-percentage-point increase. Yesware's actual published finding is tha

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